Privacy Policy

Last updated: October 15, 2025

1. Information We Collect

We collect information you provide directly to us when you create an account, update your profile, or use our services. This may include:

  • Name and contact information (email address)
  • Profile information (username, display name, avatar)
  • Payment information (processed securely through Stripe)
  • Messages and content you create on our platform
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect and prevent fraud and abuse

3. Data Storage and Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit and at rest. We store data in secure servers located in the European Union.

4. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Services

We use third-party services to help us operate our platform:

  • Clerk for authentication
  • Stripe for payment processing
  • Vercel for hosting
  • Neon for database services

7. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@adchat.io